Am I able to perform services I’m not qualified for?

As part of the on-boarding process, Mable verified your key qualifications in order to determine which services you are able to list on your profile.

We strongly recommend only performing services that you are formally qualified to provide, especially when it comes to medication assistance, nursing services, or high care services (e.g. PEG feeding, ventilator assistance etc.).

That being said, we recognise that clients have diverse needs and preferences when hiring care and support workers. For some people, the care or support workers’ qualifications are the most important aspect. For other people, a worker’s personality, attitude or interests might be the most important. Ultimately, it is up to you and your client to decide what services will be provided.

If a client would like to hire you for a service that is not listed on your profile, you will need to make sure you have the appropriate skills and experience to provide the service. This could be done by completing formal or on-the-job training by someone qualified to do this, or by completing a competency assessment at a recognised training organisation.

It is important that you keep records of any training or competency assessments you take, as the insurer may take this into consideration when assessing claims in the case of an accident.


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