We understand the importance of peace of mind when choosing a care worker, so we’ve put in place a sensible registration process for care and support workers using our platform.
All care workers on the Mable platform have provided a current police check, which includes a 100 point ID check. Nurses have their registration confirmed. Care workers offering personal care require certain qualifications, a copy of which must be uploaded. We also require reference checks. No care worker can go live on the platform until these things are complete. For further peace of mind, we’ve worked with a leading aged care insurance broker, Gow Gates, and Insurer, Zurich Australian Insurance, to arrange insurances on behalf of care workers using the platform. Find out more about insurance.
A reminder: Mable does not provide the care – the care or support worker you choose provides the care. Care workers can provide additional information to clients about themselves via their Mable profiles, and some of this information we do not independently verify. In exercising your choice of care worker, we recommend you review their original paper work and credentials the first time you meet, and provide ongoing supervision.