Signing up to use the Mable platform is free for both care workers and clients. Care workers can build their profile free of charge but may have to pay to apply for a police check.
Care workers have the ability to set their own hourly rates, availability and the services they offer – this information is contained on their profile as a guide. Clients can discuss and agree the rate and schedule with each individual care worker before engaging them.
When a client confirms that the care has been delivered, Mable charges clients an additional 5% Client Service Fee. Mable also deducts a 10% Care Worker Service Fee on monies received by care workers.
Neither clients nor care workers incur any Mable service fees until a client hires a care worker and care is confirmed as delivered. All payments are easily tracked online via your timesheet and reports on your dashboard.