We have designed Mable to be user friendly for providers and their clients to enable this to happen. All Home Care Packages are now Consumer Directed Care (CDC) packages, which means that a client can select a particular individual or service provider. As such, under your CDC package, you should be able to select the right care worker for you on Mable. Your provider will have a responsibility to make sure any care worker you select has a current police check, is suitably qualified and experienced, has insurance and an ABN. These things can be verified by the provider on our platform.
You can have the flexibility to explore more options to make your Home Care package go further if your provider works with you to engage care workers directly via Mable. You also get the benefit of building a long term relationship with a care worker you have chosen.
To find out if your provider is able to work with Mable call us on 1300 73 65 73.